‍‍‍1. Introduction

This policy sets out our commitments to you about personal information and sensitive information (as defined under the Privacy Act 1988 (Cth) (the PrivacyAct)) we may hold about you which we are committed to protecting.

2. How do we collect and hold information about you?

‍We will generally collect information about you and other information directly from you but also from others who provide the information to us.

‍3. What information about you do we collect and hold?

‍3.1 Personal information

‍(a) The types of, and extent of, personal information we collect about you will be directly related to the specific purpose for which it has been collected. In some cases, unless you provide the information we need, we may be unable to provide our services to you.

‍(b) The information we collect will include information necessary to properly identify you (and as relevant laws may require) and your purposes when you engage with us such as when you enquire with us about, or engage us, for legal services for yourself or an organisation you are involved with or apply for employment with us.

(c) We do not collect or store payment card information.

3.2 Sensitive information

We do not generally collect sensitive information unless it is relevant and we have your prior consent.

‍3.3 Web information

‍ We do not collect personal information on visits to our website, other than through the website enquiry form.

‍4. What will we do with information we hold about you?

‍ We will take reasonable steps to protect your information from loss, misuse, and unauthorised access, use, modification, disclosure, alteration, or destruction. You would be aware that the transmission of information digitally (including via the website enquiry form, email, text message, etc) is not completely secure or error-free. You should take care in deciding what information you send to us digitally.

‍5. Use and disclosure of information

‍5.1   Overriding professional obligations

‍(a) As a firm of solicitors bound by the Legal Profession Uniform Law, our paramount professional duty is to the court and the administration of justice (Rule 3, Legal Profession Uniform Law Australian Solicitors’ Conduct Rules 2015 (Conduct Rules)).

‍(b) Subject to the above paramount duty, Rule 9 of the Conduct Rules imposes strict confidentiality restrictions and requirements about information relating to any of our clients.   It also permits us to disclose information that may otherwise be confidential in certain circumstances such as where you have expressly or impliedly authorised the disclosure and where we are compelled by law,

‍5.2  Personal Information

‍(a) Subject to Paragraph 5.1 above, we will only use and disclose your personal information for the purposes for which you provide it or a related secondary purpose which you would reasonably expect (including as stated in our specific collection statements).

‍(b) We may disclose your personal information to:

‍(i) other companies or people that we have your consent to share the information with;

‍(ii) other entities which are your trusted affiliates (eg part of your group) or also acting for you in relation to a matter (eg philanthropy or governance consultants, other lawyers, or real estate agents etc); and

‍(iii) contractors and third party service providers that we engage in the ordinary course of our business where necessary to enable us to provide you with our services.

‍(c) We do not, generally, disclose your personal information to recipients outside of Australia.  If we do so, for example, where a cloud service provider creates a backup of our data and stores that backup overseas, we will take reasonable steps to ensure that your personal information is handled by the overseas recipient in accordance with the Privacy Act and our instructions for the purposes described above.  Any backups of the data will be held in the United States of America, Singapore or within the European Economic Area.

‍(d) We, or third parties engaged to act on our behalf, may contact you from time to time with marketing material about our services, where you have consented to this or where we believe you would reasonably expect us to do so. You may opt out of receiving this material at any time by taking the steps in any “unsubscribe” instructions we send to you or by contacting our Privacy Officer (see 8(a) below).

‍5.3 Sensitive information

‍Subject to paragraph 5.1 above, we will never use (including disclose) your sensitive information unless we have your consent to do so.

‍6. Retention and destruction of personal and sensitive information

We will destroy or de-identify your information as soon as practicable once it is no longer needed for the purpose for which it was collected. However, we may be required by law to retain your information after your relationship with us has expired.  We will take reasonable steps and use appropriate techniques and processes in destroying information.

‍7. Openness

‍(a) You may request access to information we hold about you by contacting our Privacy Officer (see 8(a) below). If it is information that you are entitled to access, we will endeavour to provide it to you in a suitable way (e.g. email). We may charge you a fee to cover our costs.

(b) You may request us to update or amend information we hold about you; we will either amend the information, or make a record of your request, as appropriate.

8. Questions and feedback

‍(a) If you have any questions or feedback please contact:

‍Privacy Officer
Alex Milner
Suite 207, 60 Leicester Street, Carlton VIC 3053
Tel: 0432 320 709
Email: amilner@milnerhuang.com.au

‍(b) We commit to respond in a timely manner. 

‍(c) If your feedback is a complaint, we will advise what (if any) action we consider appropriate to take in response or if we do not agree with you, we will provide reasons.  If you remain unsatisfied you can contact the Office of the Australian Information Commissioner (www.oaic.com.au).

‍(d) This policy is effective from 1 July 2026. We may change this policy from time to time. Although we intend to observe this policy at all times, it is not legally binding on us in any way. From time to time we may regard it as necessary or desirable to act outside the policy.  We may do so, subject only to any other applicable contractual rights you have and any statutory rights you have under the Privacy Act or other applicable legislation.

‍Policy and revision history: ‍1 July 2026 (Adoption)

‍‍Due date for next review of policy: Prior to second anniversary of approval date.‍‍